Website Terms & Conditions

Using This Website

By accessing or using this website, you agree to use it only for lawful purposes and in a manner that does not interfere with the operation or security of the website.

Appointment Bookings

Appointment availability displayed online may change as other bookings are made or clinic schedules are updated.

An appointment is considered confirmed only when the booking process has been completed and confirmation has been issued by The Skin Lab Jamaica.

Information You Provide

Clients are responsible for providing complete and accurate information when using the booking system.

Providing false, misleading or intentionally inaccurate information may result in a booking being delayed, cancelled or refused.

Payments

Appointment payments are governed by the Payment & Refund Policy displayed on this website.

Payment processing may be provided by a third-party payment processor and may also be subject to that provider's applicable terms.

Cancellation and Rescheduling

Appointment changes are governed by The Skin Lab Jamaica's Cancellation, Rescheduling, Late Arrival and No-Show Policy.

Consultation and procedure appointments may be rescheduled a maximum of two (2) times.

Medical Information

Website content is not a replacement for individualized professional medical advice, diagnosis or treatment.

Treatment remains subject to appropriate professional assessment and clinical suitability.

Privacy

Personal information submitted through the website is handled in accordance with our Privacy Policy.

Clients should review the Privacy Policy before submitting personal information through the online booking system.

Website Availability

We aim to keep the website and booking services available and reliable, but uninterrupted availability cannot be guaranteed.

Maintenance, third-party outages, internet connectivity issues, security events or other technical circumstances may temporarily affect availability.

Intellectual Property

Unless otherwise stated, website content, branding, graphics, text and other original materials belong to The Skin Lab Jamaica or are used with appropriate authorization.

Website content may not be reproduced, distributed or commercially exploited without appropriate permission.

Third-Party Services

The website may interact with third-party services including payment, hosting, messaging and security providers.

The Skin Lab Jamaica is not responsible for independent third-party websites or services outside its control.

Changes to These Terms

These Terms & Conditions may be updated from time to time to reflect changes to the website, services, booking processes or business practices.

The latest version published on the website will apply from its effective date.

Contact

Questions regarding these Terms & Conditions may be directed to The Skin Lab Jamaica through the contact information published on the website.